AmpNaija is a restaurant marketplace where various ethnic food are sold directly to buyers within Nigeria (Lagos). AmpNaija offers vendors the opportunity to edit and upload product of various categories in return for remittance. We want to make sure that you and your buyers have best experience on Amplybs. Please read on to find out more about your rights, as well as what is expected of you, as a seller.
Use of service.
Registration is required to be a vendor at AmpNaija. To register, the vendor must fill out the vendor registration form available on AmpNaija. Upon registration, the vendor agrees to these Terms & Conditions. The vendor can view this terms & condition online before registering and can contact, store or print these at any time. With his/her application, the vendor confirms that all his/her entered details are accurate, complete and truthful. The vendor undertakes to keep the information provided in his/her registration form up to date. If such information is found to be false, incorrect or out of date, AmpNaija may block or discontinue the vendor’s access to AmpNaija services. Upon successfully completing the registration process, the e-mail provided by the vendor must be verified. To this end, an e-mail containing a link will be sent to the address provided, the receipt of which the vendor shall confirm by clicking on this link. After registration has been validated, the vendor’s account will be activated and he/she will be able to use AmpNaija services. The vendor is personally responsible for keeping his/her login data (login, password) private. Should an unauthorized third party gain knowledge of the vendor’s data, AmpNaija must be notified immediately. The vendor shall not be entitled to demand any authorization to use AmpNaija services. AmpNaija has the right to change or even discontinue the operation of its services at any time.
Supervising vendor store.
Your store represents you and your business to AmpNaija. It’s important that you, your store and products are represented honestly and accurately by AmpNaija. By selling on AmpNaija, you agree that you will Provide honest, accurate information about your store in your about, terms & condition and policy section and honour them. Ensure your store content, such as any text, media used to represent your store or your listings, abide by AmpNaija policies.
Vendor Standards
By listing a product on AmpNaija you understand and agree that you are responsible for complying with all applicable laws and regulations for the products you’ve list. AmpNaija assumes no responsibility for the accuracy, labelling, or content of your listings. As a vendor, you must provide great/exceptional customer service and maintain trust with your buyers. These requirements are called our Vendor Standards. AmpNaija may reach out to you if your shop fails to meet AmpNaija vendor Standards. By selling on AmpNaija, you agree to; Honour your shipment and processing times. Vendors are obligated to ship an item or otherwise complete a transaction with a buyer in a timely manner, unless there is an exceptional circumstance. Respond to Messages in a timely manner. Honour the commitments you make in your shop policies. Resolve disagreements or disputes directly with the buyer. In the unlikely event that you can’t reach a resolution, AmpNaija can help by sending a direct mail to AmpNaija. If you are unable to complete an order, you must notify the buyer and cancel the order.
Fees & Remuneration policy
AmpNaija vendors get free membership with unlimited product listing. AmpNaija vendors automatically get payments after every eight day. AmpNaija vendors take 80% commission on each sold items while the 20% commission / taxes on each sold item goes to AmpNaija without delivery fees. If your card account on file with us is expired or the account number is changed, you must update your card information in your AmpNaija account. If your charge is refused by the issuer for any reason, your AmpNaija account may be suspended or terminated, and you are still required to pay your outstanding balance by some other means. Your authorization applies to any successor or replacement card you or your card issuer provides. Vendors registered for AmpNaija Payments can accept payment by credit card, debit card, some bank transfer services, Apple Pay and Google Pay.